2 thoughts on “What should JD pay attention to when returning or exchanging goods”
Theodore
You can't usually return this. Because you are not included in the "National Three Guarantees". The sound quality is poor. This is just the effect. This is reflected in the price. If you insist on returning the goods, you can only pay for the freight at your own expense and change the products. This also needs to be said well for others. I said something was wrong, so I needed to change things. This is OK, but you must pay the freight yourself
situations like yours are normal for online shopping. Only when there is no disconnection and no sound from the headphones. Will not be accepted.
Precautions for jd.com's return and replacement: the following conditions are considered to affect secondary sales and cannot be returned and replaced: 1) the original packaging of mobile phones, cameras and notebooks is opened or the batteries are installed and started up 2) the package of clothing, shoes and hats is damaged, the tag is damaged or has been washed 3) open the original package of the sealed product 4) the product has been used after being powered on, watered and inserted into the card slot 5) diamond, gold, watch, jewelry and personal accessories are not allowed to be returned 6) food, health care products, personal care products, personal care products, cosmetics, virtual goods and software goods are not allowed to be returned 7) goods that are explicitly stated not to be returned during purchase 8) other factors that may affect secondary sales 3. Please refer to the detailed rules of each category for specific return and replacement policies non returnable conditions: 1. Any goods not sold by jd.com (serial number does not match) 2. Guaranteed goods (goods beyond the warranty period of Three Guarantees) 3. Unauthorized maintenance, misuse, collision, negligence, abuse, liquid inlet, accident, modification, incorrect installation, or tearing or altering labels, machine serial numbers, and anti-counterfeiting marks 4. The invoice, warranty card and other three guarantees vouchers of the goods cannot be provided, or the information of the three guarantees vouchers is inconsistent with the goods or has been altered 5. The original package of the sealed product is opened, and the one-time seal or adhesive strip is damaged (except for quality problems) 6. The product has been used (except for quality problems) 7. Other goods that should not be returned or exchanged according to law.
You can't usually return this. Because you are not included in the "National Three Guarantees". The sound quality is poor. This is just the effect. This is reflected in the price. If you insist on returning the goods, you can only pay for the freight at your own expense and change the products. This also needs to be said well for others. I said something was wrong, so I needed to change things. This is OK, but you must pay the freight yourself
situations like yours are normal for online shopping. Only when there is no disconnection and no sound from the headphones. Will not be accepted.
Precautions for jd.com's return and replacement:
the following conditions are considered to affect secondary sales and cannot be returned and replaced:
1) the original packaging of mobile phones, cameras and notebooks is opened or the batteries are installed and started up
2) the package of clothing, shoes and hats is damaged, the tag is damaged or has been washed
3) open the original package of the sealed product
4) the product has been used after being powered on, watered and inserted into the card slot
5) diamond, gold, watch, jewelry and personal accessories are not allowed to be returned
6) food, health care products, personal care products, personal care products, cosmetics, virtual goods and software goods are not allowed to be returned
7) goods that are explicitly stated not to be returned during purchase
8) other factors that may affect secondary sales
3. Please refer to the detailed rules of each category for specific return and replacement policies
non returnable conditions:
1. Any goods not sold by jd.com (serial number does not match)
2. Guaranteed goods (goods beyond the warranty period of Three Guarantees)
3. Unauthorized maintenance, misuse, collision, negligence, abuse, liquid inlet, accident, modification, incorrect installation, or tearing or altering labels, machine serial numbers, and anti-counterfeiting marks
4. The invoice, warranty card and other three guarantees vouchers of the goods cannot be provided, or the information of the three guarantees vouchers is inconsistent with the goods or has been altered
5. The original package of the sealed product is opened, and the one-time seal or adhesive strip is damaged (except for quality problems)
6. The product has been used (except for quality problems)
7. Other goods that should not be returned or exchanged according to law.